International Costumer Support

Epicsouled Trends Private Limited wants to bring on an International Costumer Support for its Laxmi Nagar, Delhi team. 20 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : English

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Laxmi Nagar, Delhi, Delhi
• Timings: 10:00 PM - 7:00 AM | Monday to Saturday
• Openings: 20
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Epicsouled Trends Private Limited today.