International Customer Service Exec...

Epicsouled Trends Private Limited wants to bring on an International Customer Service Exec... for its Laxmi Nagar, Delhi team. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

We Are Looking For A Customer Support Executive To Handle International Customers And Provide Excellent Customer Service Through Calls, Emails, And Chat. The Ideal Candidate Should Have Strong English Communication Skills, A Customer-Focused Approach, And The Ability To Resolve Queries Professionally And Efficiently. Type : Inbound, International | Languages : English, Hindi

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Inbound, International
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, International
• Languages: English, Hindi
• A calm under pressure, patient attitude

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Laxmi Nagar, Delhi, Delhi
• Timings: 10:00 PM - 7:00 AM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Epicsouled Trends Private Limited.