International Voice Process Agent

Looking for an International Voice Process Agent role in Laxmi Nagar, Delhi? Epicsouled Trends Private Limited is hiring now. Salary is up to ₹25,000/month. 20 candidates will be hired for this role.

Note from the employer

Need Candidates For Night Shift. Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Yearly Bonus Will Be Provided. Type : International, Inbound, Outbound | Languages : English

Salary and benefits

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Night shift
• Type: International, Inbound, Outbound
• Languages: English
• A calm under pressure, polite attitude

Quick facts

• Work location: Laxmi Nagar, Delhi, Delhi
• Work type: Office-based
• Openings: 20
• Working hours: 10:00 PM - 7:00 AM | Monday to Saturday.
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Epicsouled Trends Private Limited today.