Customer Delight Executive

Epik is hiring a Customer Delight Executive in Hebbal, Bengaluru. Salary is up to ₹35,000/month. The team is filling 5 vacancies.

Employer’s description

Communicate With Customers Through Phone, Email, Whatsapp, Or Other Channels.Understand Customer Requirements, Concerns, And Feedback.Resolve Customer Complaints And Queries Promptly And Professionally.Coordinate With Internal Teams Such As Sales, Operations, Logistics, Or Support To Resolve Issues. 1 - 2 Years Experience Compulsory. | B2C, License | Should Have : Bike

What you get

Compensation: ₹30,000 – ₹35,000 per month.

What you will do

• Build long-term relationships with existing clients
• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• You'll prepare quotations and close deals with decision makers.
• Explain products and offers clearly and handle objections

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of B2c, Bike and License
• Good English
• Own bike
• 1 - 2 Years Experience Compulsory.
• B2C, License
• Should Have: Bike
• A target-driven, self-motivated attitude

Position details

• Work location: Hebbal, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Rotational weekoff
• Work mode: Office-based
• Openings: 5
• Employment type: Full time

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