Customer Delight Executive

Join Epik as a Customer Delight Executive in MG Road, Bengaluru. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

In the employer’s words

Key Responsibilitiescommunicate With Customers Through Phone, Email, Whatsapp, Or Other Channels.Understand Customer Requirements, Concerns, And Feedback.Resolve Customer Complaints And Queries Promptly And Professionally.Coordinate With Internal Teams Such As Sales, Operations, Logistics, Or Support To Resolve Issues.Follow Up With Customers. 1 - 2 Years Experience Compulsory. | B2C, License | Should Have : Bike

What the job involves

As a Customer Delight Executive, your work will include:

• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers.
• Share market and competitor feedback with the team

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with B2c, Bike, License
• Good English
• Own bike
• 1 - 2 Years Experience Compulsory.
• B2C, License
• Should Have: Bike
• You are confident and self-motivated

Compensation

Compensation: ₹25,000 – ₹30,000 per month.

Job at a glance

• Job location: MG Road, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Click Apply to send your profile to Epik. It takes less than a minute.