International Voice Process Agent

Looking for an International Voice Process Agent role in Laxmi Nagar, Delhi? Epizz Management Pvt Ltd is hiring now. Salary is up to ₹18,000/month. 7 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International | Languages : English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English

Compensation

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Job details

• Work location: Laxmi Nagar, Delhi, Delhi
• Work type: On-site
• Openings: 7
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10;00 PM to 7:00 AM | Monday to Saturday

Apply today and take the next step in your career with Epizz Management Pvt Ltd.