Telecaller

Er Solutions is looking for a Telecaller to join its team in Basheerbagh, Hyderabad. 15 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : International | Languages : English

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with English, International
• Male Only
• Good English
• Freshers can apply
• Type: International
• Languages: English
• You are calm under pressure and polite

Salary

You will be paid ₹12,000 – ₹25,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job details

• Job location: Basheerbagh, Hyderabad, Telangana
• Working hours: 8:00 pm - 5:00 am | Monday to Friday
• Work mode: On-site
• Job type: Full time
• Interview timings: 1:00 pm 6 PM | Monday to Saturday
• Vacancies: 15

Interested? Apply now on BetterJobs with your resume — Er Solutions reviews applications regularly.