Tele Caller

Erica is looking for a Tele Caller to join its team in Patliputra Colony, Patna. The pay goes up to ₹15,000/month. No experience? You can still apply. There are 5 open positions.

Employer’s description

Candidates Should Communicate With Consumer Regarding The Project.

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Work location: Patliputra Colony, Patna, Bihar
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 5
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Erica reviews applications regularly.