Telecaller

Erica is hiring a Telecaller in Banu Chhapra, Bettiah. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Candidates Can Communicate With Consumer And Close The Lead On The Phone Call. Type : Sales

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹8,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• You are patient and calm under pressure

Job details

• Work location: Banu Chhapra, Bettiah, Bihar
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Vacancies: 5
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Erica reviews applications regularly.