Telecaller

Start your next role as a Telecaller with Esampark Tech Solutions Private Limited in Sector 20 - Gurgaon, Delhi. The team is filling 20 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Voice Process. India Domestic. Make Or Receive Calls To Assist Customers With Pre- And Post-Sales Purchases, Inquiries, And Appointment Scheduling. Maintain Detailed Records Of Interactions. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Domestic | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Domestic
• Languages: Hindi, English
• You are patient and customer-first

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Timings: WEDNESDAY TO MONDAY I 11 AM - 8:00 PM I WEEK-OFF: TUESDAY
• Work type: Office-based
• Interview timings: 2:00 PM - 8:00 PM | Wednesday to Monday
• Job type: Full time
• Openings: 20

Ready to start? Upload your resume and apply to Esampark Tech Solutions Private Limited today.