Customer Support Specialist

Esatisfy Hrsolutiions Private Limited has an opening for a Customer Support Specialist based in Scheme No 54, Indore. 10 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Employer’s description

We Are Hiring For Airtel Black At Altruist Technologies. Type : Outbound, Domestic, Inbound | Languages : English

Day-to-day work

As a Customer Support Specialist, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹12,000 – ₹18,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: English

Position details

• Job location: Scheme No 54, Indore, Madhya Pradesh
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Esatisfy Hrsolutiions Private Limited reviews applications regularly.