Supervisior

Join Escalator Media as a Supervisior in MP Nagar, Bhopal. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹12,000 – ₹25,000 per month.

Job details

• Job location: MP Nagar, Bhopal, Madhya Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Escalator Media reviews applications regularly.