Telecaller

Eshwari Enterprises is hiring a Telecaller in Padi, Chennai. The team is filling 5 vacancies. Salary is up to ₹40,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Typing speed, Hindi and English, Complaint handling, CRM tools
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Salary

The salary for this role is ₹15,000 – ₹40,000 per month.

Job details

• Job location: Padi, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Eshwari Enterprises today.