Service Coordinator

Ess Emm Services (Essemm Services) has an opening for a Service Coordinator based in Saravanampatti, Coimbatore. The pay goes up to ₹15,000/month. There are 5 open positions.

In the employer’s words

Service Coordinator I. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Malayalam, Tamil, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Malayalam, Outbound and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Malayalam, Tamil, Hindi, English
• A polite, patient attitude

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

What you will do

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Saravanampatti, Coimbatore, Tamil Nadu
• Work type: Office-based
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Ess Emm Services (Essemm Services) today.