Telecaller

Estadeva Realcon wants to bring on a Telecaller for its Khandagiri, Bhubaneswar team. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with CRM tools, Hindi and English, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Khandagiri, Bhubaneswar, Odisha
• Openings: 1
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Estadeva Realcon.