Telecaller

Estee Dealers Pvt. Ltd. (Dealership of Tata Motors CV) is hiring a Telecaller in Salt Lake, Kolkata. There are 3 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Looking For A Well-Spoken Telecaller For Incoming And Outgoing Calls To Existing Customers. Role Includes Customer Follow-Up, Feedback Collection, Understanding Requirements, And Coordinating Meetings With The Sales Team. No Cold Calling Or Direct Sales Closing Required. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Hindi
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone calm under pressure and polite

Pay and perks

You will be paid ₹9,000 – ₹15,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Salt Lake, Kolkata, West Bengal
• Openings: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

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