Service Coordinator

Join Ethen Power Solutionns Pvt Ltd as a Service Coordinator in Aavalahalli, Bengaluru. Freshers can apply. You can earn up to ₹25,000/month. There are 5 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Key responsibilities

As a Service Coordinator, your work will include:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Verbal communication, Hindi and English, Typing speed, CRM tools
• Good English
• Freshers can apply
• Someone polite and calm under pressure

Salary

The salary for this role is ₹22,000 – ₹25,000 per month.

Job details

• Work location: Aavalahalli, Bengaluru, Karnataka
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 5
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ethen Power Solutionns Pvt Ltd.