Bpo Executive

Ethereal Assurance Pvt Ltd is hiring a Bpo Executive in Alambagh, Lucknow. Salary is up to ₹30,000/month. Freshers can apply. There are 30 open positions.

In the employer’s words

Salary Up To 11K To 30K Including Incentive. Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: English
• A patient, calm under pressure attitude

Salary and benefits

Salary: ₹11,000 – ₹30,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Alambagh, Lucknow, Uttar Pradesh
• Work type: On-site
• Vacancies: 30
• Employment type: Full time
• Interview: 2:00 PM - 7:00 PM | Monday to Friday
• Shift: 2:00 PM - 11:30 PM | Monday to Friday

Ready to start? Upload your resume and apply to Ethereal Assurance Pvt Ltd today.