International Voice Process Agent

Join Ethereal Assurance Pvt Ltd as an International Voice Process Agent in Sector 74 A - Gurgaon, Delhi. You can earn up to ₹25,000/month. The team is filling 10 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. We Provide Good Incentives Structure To All Emplopyees. Type : International, Inbound, Outbound, Sales | Languages : English

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Sales
• Languages: English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Sector 74 A - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Working hours: 2:00 PM - 11:30 PM | Monday to Friday (Weekends off) | We're available for calls from 12pm to 8pm, if you need to reach
• Work mode: Office-based
• Vacancies: 10
• Interview timings: 2:00 PM - 7:00 PM | Monday to Friday (Weekends off) | We're available for calls from 12pm to 8pm, if you need to reach us after 8pm, please send a text and we'll respond as soon as possible.

Ready to start? Upload your resume and apply to Ethereal Assurance Pvt Ltd today.