International Voice Process Agent

Ethereal Assurance Pvt Ltd has an opening for an International Voice Process Agent based in Sector 74 A - Gurgaon, Delhi. You can earn up to ₹30,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Handle Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

What the job involves

• You will identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A calm under pressure, polite attitude

Salary

The salary for this role is ₹18,000 – ₹30,000 per month.

Job details

• Work location: Sector 74 A - Gurgaon, Delhi, Delhi
• Work type: On-site
• Interview: 2:00 PM - 7:00 PM | Monday to Friday (Weekends off) | We're available for calls from 12pm to 8pm, if you need to reach us after 8pm, please send a text and we'll respond as soon as possible.
• Employment type: Full time
• Working hours: 2:00 PM - 11:30 PM | Monday to Friday (Weekends off) | We're available for calls from 12pm to 8pm, if you need to reach
• Vacancies: 30

Ready to start? Upload your resume and apply to Ethereal Assurance Pvt Ltd today.