International Voice Process Agent

Ethereal Assurance Pvt Ltd is hiring an International Voice Process Agent in Sector 74 A - Gurgaon, Delhi. You can earn up to ₹25,000/month. The team is filling 30 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : English

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International and Outbound
• Basic English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: English
• You are patient and customer-first

Job details

• Work location: Sector 74 A - Gurgaon, Delhi, Delhi
• Job type: Full time
• Shift: 2:00 PM - 11:30 PM | Monday to Friday (Weekends off)
• Vacancies: 30
• Work type: On-site
• Interview: 2:00 PM - 7:00 PM | Monday to Friday (Weekends off)| We're available for calls from 12pm to 8pm, if you need to reach us after 8pm, please send a text and we'll respond as soon as possible

Apply today and take the next step in your career with Ethereal Assurance Pvt Ltd.