International Voice Process Agent

Looking for an International Voice Process Agent role in Aliganj, Lucknow? Ethereal Assurance Pvt Ltd is hiring now. 10 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound, Sales | Languages : English

What the job involves

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound, Sales
• Languages: English
• A customer-first, patient attitude

Pay and perks

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Job location: Aliganj, Lucknow, Uttar Pradesh
• Interview timings: 2:00 PM - 07:00 PM | Monday to Friday || Weekend Off
• Employment type: Full time
• Vacancies: 10
• Work type: Work from office
• Working hours: 2:00 PM - 11:30 PM | Monday to Friday || Weekend Off

Apply today and take the next step in your career with Ethereal Assurance Pvt Ltd.