International Voice Process Agent

Looking for an International Voice Process Agent role in Alambagh, Lucknow? Ethereal Assurance Pvt Ltd is hiring now. 10 candidates will be hired for this role. Freshers can apply. Salary is up to ₹15,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. The Profile Offers A Good Incentives Structure For All Employees Based On Their Performance. Type : International, Inbound, Outbound, Sales | Languages : English

What you get

You will be paid ₹11,000 – ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Sales
• Languages: English

Your responsibilities

As an International Voice Process Agent, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Alambagh, Lucknow, Uttar Pradesh
• Employment type: Full time
• Vacancies: 10
• Interview: 2:00 PM - 7:00 PM || Monday to Friday (Weekends off) | We're available for calls from 12pm to 8pm, if you need to reach us after 8pm, please send a text and we'll respond as soon as possible.
• Timings: For Female 2:00 PM - 11:30 PM || Monday to Friday (Weekends off) | For Male 3:00PM - 12:30AM || Monday to Friday (Weeken
• Work type: Work from office

Ready to start? Upload your resume and apply to Ethereal Assurance Pvt Ltd today.