International Voice Process Agent

Looking for an International Voice Process Agent role in Alambagh, Lucknow? Ethereal Assurance Pvt Ltd is hiring now. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Salary Up To 11K To 30K Including Incentives. Weekly Incentive Up To 5K.Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, International | Languages : English

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• A polite, patient attitude

Compensation

Compensation: ₹11,000 – ₹15,000 per month.

Job details

• Work location: Alambagh, Lucknow, Uttar Pradesh
• Openings: 30
• Working hours: 2:00 PM - 11:30 PM(Males) 2:00PM- 10:00PM(Females) | Monday to Friday(weekend off)|
• Employment type: Full time
• Interview: 2:00 PM - 7:00 PM | Monday to Friday(weekend off)| We're available for calls from 12pm to 8pm, if you need to reach us after 8pm, please send a text and we'll respond as soon as possible
• Work type: On-site

Apply today and take the next step in your career with Ethereal Assurance Pvt Ltd.