Telecaller

A new Telecaller role is open at Etruckload Logistics Pvt Ltd, Nawada, Delhi. Salary is up to ₹20,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Verbal communication, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Nawada, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Click Apply to send your profile to Etruckload Logistics Pvt Ltd. It takes less than a minute.