Bpo Executive

Looking for a Bpo Executive role in Arekere, Bengaluru? Etunes Experience Management And Consulting is hiring now. There are 20 open positions. Salary is up to ₹25,000/month.

Note from the employer

Looking For The Customer Support Executive And It Is A Completely Voice Process. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales, Domestic, International | Marketing | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Marketing, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales, Domestic, International
• Marketing
• Languages: Hindi, English
• You are calm under pressure and customer-first

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Position details

• Job location: Arekere, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Etunes Experience Management And Consulting.