Telecaller

A new Telecaller role is open at Euphoria Vacations, Sector-32, Chandigarh. The team is filling 5 vacancies. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Complaint handling, Verbal communication and Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

What you will do

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Sector-32, Chandigarh, Chandigarh
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Euphoria Vacations.