Telecaller

Ev Hub wants to bring on a Telecaller for its Gandhi Park, Coimbatore team. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹13,000 – ₹15,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and Typing speed
• Female Only
• Basic English
• Freshers can apply

What the job involves

• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Gandhi Park, Coimbatore, Tamil Nadu
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ev Hub.