Service Manager

A new Service Manager role is open at Ev Trades, Nandgram - Ghaziabad, Delhi. Salary is up to ₹35,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Punjabi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• You are customer-first and patient

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Nandgram - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Ev Trades.