Senior Telecalling Officer

Looking for a Senior Telecalling Officer role in Valasaravakkam, Chennai? Eva Cosmo Laser Clinic is hiring now. There are 3 open positions. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Hindi, English, Tamil

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound, Sales, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Hindi, English, Tamil
• Someone customer-first and patient

Quick facts

• Work location: Valasaravakkam, Chennai, Tamil Nadu
• Vacancies: 3
• Job type: Full time
• Work mode: Work from office
• Shift: 10:00 AM - 8:00 PM | Monday to Sunday (week off on wednesdays)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Eva Cosmo Laser Clinic today.