Telecaller

Event fabric hub has an opening for a Telecaller based in Maroli, Surat. Salary is up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Complaint handling, Typing speed, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.

Job details

• Location: Maroli, Surat, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Event fabric hub.