Senior Customer Services Executive

Everest Fleet Private Limited is looking for a Senior Customer Services Executive to join its team in Singasandra, Bengaluru. The pay goes up to ₹35,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Kannada
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• A customer-first, patient attitude

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Work location: Singasandra, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Everest Fleet Private Limited.