Team Leader - Operations

Everest Fleet Private Limited is hiring a Team Leader - Operations in Bachpally, Hyderabad. Salary is up to ₹45,000/month. 2 candidates will be hired for this role.

Employer’s description

Oversee Daily Operations To Ensure Smooth Execution Supervise, Mentor, And Develop Your Team Monitor Performance And Implement Improvement Initiatives Collaborate Across Functions To Solve Operational Challenges Manage Resources And Inventory Efficiently. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Telugu, Hindi, English

Compensation

Compensation: ₹35,000 – ₹45,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound, Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Telugu, Hindi, English
• A customer-first, calm under pressure attitude

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.

Position details

• Location: Bachpally, Hyderabad, Telangana
• Job type: Full time
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Everest Fleet Private Limited reviews applications regularly.