Tele Caller

Everest Fleet Private Limited is looking for a Tele Caller to join its team in Taratala, Kolkata. There are 3 open positions. Salary is up to ₹18,000/month.

In the employer’s words

Make Outbound And Receive Inbound Calls To Customers.Explain Company Services/Products To Clients.Handle Customer Queries And Provide Accurate Information.Generate Leads And Schedule Appointments If Required. Maintain Call Records And Update Customer Details In The System. Follow Up With Potential Customers. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Marketing | Languages : Hindi, Bengali

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Bengali, Hindi, Inbound, Marketing, Outbound, Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Marketing
• Languages: Hindi, Bengali
• A patient, polite attitude

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Taratala, Kolkata, West Bengal
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Employment type: Full time

Apply today and take the next step in your career with Everest Fleet Private Limited.