Tele Caller

Everest Fleet Private Limited wants to bring on a Tele Caller for its Taratala, Kolkata team. There are 5 open positions. Salary is up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Potential Or Existing Customers. Handle Incoming Customer Queries Professionally. Explain Products/Services And Generate Interest. Maintain Call Records And Customer Database. Follow Up On Leads And Convert Them Into Sales. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Marketing | Languages : Bengali, Hindi

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Bengali, Hindi, Inbound, Marketing, Outbound, Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Marketing
• Languages: Bengali, Hindi
• A polite, patient attitude

Job details

• Location: Taratala, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Everest Fleet Private Limited reviews applications regularly.