Telecaller

Everest Nutrition has an opening for a Telecaller based in Nawada, Delhi. 2 candidates will be hired for this role. You can earn up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Typing speed, Verbal communication, Active listening and Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Nawada, Delhi, Delhi
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Everest Nutrition.