Telecaller

A new Telecaller role is open at Evergreen Solution, Dharampur, Dehradun. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Hindi and English, Typing speed, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Job details

• Work location: Dharampur, Dehradun, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Evergreen Solution today.