Shift Supervisor

Evolve Enterprices India Pvt Ltd wants to bring on a Shift Supervisor for its Sector 54 - Gurgaon, Delhi team. You can earn up to ₹35,000/month. The team is filling 3 vacancies.

Note from the employer

Lead And Motivate Riders To Achieve Their Orders. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹25,000 – ₹35,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Typing speed, Complaint handling, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Job details

• Work location: Sector 54 - Gurgaon, Delhi, Delhi
• Shift: 6 AM TO 3 PM And 3 PM TO 12 AM 1 WEEKOFF
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Evolve Enterprices India Pvt Ltd today.