Telecaller

Join Evwa International as a Telecaller in Madhurawada, Visakhapatnam. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹15,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Active listening and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Madhurawada, Visakhapatnam, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 8:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 1

Click Apply to send your profile to Evwa International. It takes less than a minute.