Tele Caller

Start your next role as a Tele Caller with Ewheels And Logistics in Dilshad Garden, Delhi. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

The Candidate Should Be Comfortable With Continuous Calling And Daily Follow-Up With Truck Drivers To Track-Vehicle Locations And Ensure Smooth Movement Of Vehicle And Timely Deliveries. Ensure Regular Communication With Drivers Throughout The Trip. Immediately Report Delays, Breakdown, Route,Issues, Or Other Problem To The Concerned Team. More Than 2 Years Experience Compulsory.

Salary

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, CRM tools, Active listening and Complaint handling
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Quick facts

• Location: Dilshad Garden, Delhi, Delhi
• Vacancies: 2
• Shift: 10:00AM TO 7:00PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ewheels And Logistics.