Telecaller

Excel Life Sciences Pvt Ltd wants to bring on a Telecaller for its Vani Vihar, Bhubaneswar team. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Complaint handling, CRM tools, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• You are patient and polite

Salary

You will be paid ₹15,000 per month.

Position details

• Job location: Vani Vihar, Bhubaneswar, Odisha
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Excel Life Sciences Pvt Ltd.