Telecaller

Excel lifestyle Pvt ltd is hiring a Telecaller in Vani Vihar, Bhubaneswar. No experience? You can still apply. Salary is up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Comfortable with Complaint handling, Active listening, Hindi and English, Verbal communication
• Basic English
• Freshers can apply

Salary and benefits

Compensation: ₹10,000 – ₹30,000 per month.

Position details

• Work location: Vani Vihar, Bhubaneswar, Odisha
• Work type: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Excel lifestyle Pvt ltd.