Customer Support Executive (Tamil &...

Excelaright Private Limited, wants to bring on a Customer Support Executive (Tamil &... for its Sector 48 - Gurgaon, Delhi team. There are 2 open positions. You can earn up to ₹40,000/month.

Employer’s description

Excellent Verbal And Written Communication Skills In Tamil And English, 1+ Years Of Experience In Customer Service, Bpo, Or A Related Field, Strong Listening, Interpersonal, And Problem-Solving Skills, Positive Attitude, Patience, And A Customer-Centric Approach, Basic Computer Knowledge And Familiarity With Ms Office Applications,. 1 - 2 Years Experience Compulsory. | Languages : Tamil

Compensation

You will be paid ₹25,000 – ₹40,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Sector 48 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Timings: 9:30 AM - 4:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Excelaright Private Limited, reviews applications regularly.