Service Telecaller

Excell Autovista Private Limited (Excell Autovista (P) Limited) is looking for a Service Telecaller to join its team in Wadki, Pune. There are 20 open positions. You can earn up to ₹17,000/month.

In the employer’s words

A Service Telecaller For Maruti Suzuki (Often Within Authorized Dealerships Like Arena, Nexa, Or Service Masters) Is Primarily Responsible For Maintaining Customer Relationships, Driving Service Appointments, And Ensuring Customer Satisfaction Through Outbound And Inbound Calls. Languages : Marathi, Hindi

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Pay and perks

Compensation: ₹12,000 – ₹17,000 per month.

Job at a glance

• Job location: Wadki, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 20
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Excell Autovista Private Limited (Excell Autovista (P) Limited).