Service Telecaller

Looking for a Service Telecaller role in Wadki, Pune? Excell Autovista Private Limited (Excell Autovista (P) Limited) is hiring now. 20 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹17,000/month.

In the employer’s words

A Service Telecaller For Maruti Suzuki (Often Nexa Or Arena Dealerships) Is An Outbound Calling Role Focused On Scheduling Vehicle Service Appointments, Promoting Maintenance Packages, And Ensuring Customer Satisfaction. Responsibilities Include Managing Service Reminders, Updating Crm Data, And Handling Customer Feedback, Usually Requiring 12Th. Languages : Marathi, Hindi

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• A patient, polite attitude

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹12,000 – ₹17,000 per month.

Job details

• Work location: Wadki, Pune, Maharashtra
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Excell Autovista Private Limited (Excell Autovista (P) Limited).