Senior Telesales Associate

Excellence International Llp is looking for a Senior Telesales Associate to join its team in Mewala Maharajpur - Faridabad, Delhi. The team is filling 3 vacancies. You can earn up to ₹35,000/month.

Note from the employer

Make Outbound Calls To Potential Customers, Explain Our Products And Services, Generate And Convert Leads Into Sales, Follow Up With Clients, Maintain Accurate Call Records, Achieve Sales Targets, And Provide Support To Junior Team Members Whenever Required While Ensuring A Professional Customer Experience. More Than 2 Years Experience Compulsory. | Type : Sales, International, Domestic, Inbound, Outbound | Marketing | Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Marketing, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, International, Domestic, Inbound, Outbound
• Marketing
• Languages: English
• Someone patient and calm under pressure

Salary and benefits

You will be paid ₹18,000 – ₹35,000 per month.

Job at a glance

• Location: Mewala Maharajpur - Faridabad, Delhi, Delhi
• Work type: On-site
• Vacancies: 3
• Employment type: Full time
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Excellence International Llp.