Senior Tele Caller

Excellency Group is looking for a Senior Tele Caller to join its team in Dalanwala, Dehradun. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

We Are Hiring For Excellency Awards & Just Ping, Our New Service Marketplace Startup. You Will Call Professionals Who Have Already Shown Interest In Joining Just Ping, Explain Our Onboarding Process, And Convert Interested Prospects For Our Professional Certification, Recognition & Award Programs Before Final Listing. Languages : English, Hindi

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: English, Hindi

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Location: Dalanwala, Dehradun, Uttarakhand
• Work mode: Work from office
• Openings: 1
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Excellency Group reviews applications regularly.