Customer Experience

Execution Force Private Limited is looking for a Customer Experience to join its team in Dwarka Sector 3, Delhi. No experience? You can still apply. Salary is up to ₹25,000/month.

Employer’s description

We Are Hiring A Customer Experience Executive (Cx) Who Will Be Responsible For Calling Customers And Collecting Feedback About Their Ride Experience To Improve Service Quality. Languages : Hindi, English

Compensation

Salary: ₹21,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Good English
• Freshers can apply
• Languages: Hindi, English

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Location: Dwarka Sector 3, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 8am - 5pm or 1pm to 10 pm | Monday to Saturday
• Work type: On-site
• Openings: 1

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