Customer Experience

A new Customer Experience role is open at Execution Force Private Limited, Dwarka Sector 3, Delhi. The pay goes up to ₹25,000/month.

Employer’s description

We Are Hiring A Customer Experience Executive (Cx) Who Will Be Responsible For Calling Customers And Collecting Feedback About Their Ride Experience To Improve Service Quality. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Salary and benefits

Compensation: ₹21,000 – ₹25,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English

Job at a glance

• Work location: Dwarka Sector 3, Delhi, Delhi
• Employment type: Full time
• Working hours: 5pm - 12am | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Execution Force Private Limited. It takes less than a minute.