Collection Agent

Exeliq Innovations Pvt Ltd is looking for a Collection Agent to join its team in Sultanpur, Delhi. You can earn up to ₹24,000/month. 8 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi
• A customer-first, polite attitude

What you get

Salary: ₹14,000 – ₹24,000 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: Sultanpur, Delhi, Delhi
• Vacancies: 8
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Exeliq Innovations Pvt Ltd.